Touchstone Partners, an early-stage VC fund in Vietnam, invests in tech startups creating meaningful impact for people and the environment.

By adopting an AI assistant (or "persona") from Persona Studios, Touchstone has streamlined how they engage with founders interested in their innovative startup programs and tech competitions, such as the Net Zero Challenge, saving valuable time and resources.

Enhancing Applicant Support with AI

Touchstone’s persona provides round-the-clock support for applicants across multiple platforms, including their website. Fluent in English and Vietnamese, as well as more than 30 other languages, it handles frequently asked questions, and supports founders through their application process.

For a human touch, the Persona Hijack feature lets Touchstone team members jump into real-time chats with founders, blending AI automation with personalized support.

Customized to Meet Touchstone’s Needs

The persona reflects Touchstone’s branding—logo, colors, and tone—ensuring professional and consistent interactions. Using Persona Studios' dashboard, the team can monitor performance, review chats, and update knowledge, keeping the system effective over time.

Impact and Benefits

Introducing the persona has allowed Touchstone to streamline its application process and focus on more strategic tasks. With its ability to operate in multiple languages and manage conversations across platforms, the system enhances efficiency and improves the applicant experience.

Hear it first-hand from Touchstone's Strategic Project Lead, Khue Phan!

Touchstone’s experience with Persona Studios underscores the power of intelligent AI personas. Imagine what a persona can do for your business!

To learn more and create your own persona, chat with an AI persona of our CEO, Kevin, HERE!