Use Case
AI Powers Vietpadel’s Winning Streak
Thursday, April 10, 2025
Vietpadel isn’t just introducing padel to Vietnam - they’re creating a space where people from all over the world can play, connect, and be part of something new.
As the club grew, so did the questions. Players wanted to know how to book a court, when classes were happening, how to join events, or what the rules were. Many were new to the sport, and the messages came in at all hours of the day.
For a small team managing coaching, events, and day-to-day operations, keeping up with every inquiry just wasn’t scalable.
Letting the Team Focus on What Matter
That’s when Vietpadel started using Persona Studios. Now, whenever someone messages the club - whether it’s about booking a court, checking class times, or asking how to get started - their AI persona is there to help.
It responds instantly, even outside of working hours. That means players get the information they need right away, without waiting for someone to reply manually.

Coach Linh, the head of Vietpadel, shared:
“Persona Studios helps us a lot with the language barrier. With our multicultural and multilingual customers, our local staff no longer have to stress about replying to simple inquiries and can instead focus on other on-court tasks.”
A Smoother Experience for Everyone

Instead of juggling messages and repetitive admin, the Vietpadel team can focus on running the club and building the community. And for the players, getting information is fast, simple, and always available - whether it’s their first time or their hundredth.
Vietpadel’s community continues to grow, and with tools like Persona Studios running quietly in the background, they’re able to keep things smooth, responsive, and stress-free for everyone.
Want to free up your time? Create your own persona or book a demo with Kevin to see AI powered scheduling in action. Start now!